Today, Addigy, a provider of Apple device management solutions, has launched a new tool designed to simplify the deployment process for Macs targeted at IT teams and managed service providers (MSPs). The company highlights that it features an Apple-native interface, automated workflows, and real-time updates to enhance the setup experience.
Historically, various forms of Mac deployment have involved cumbersome manual tasks, troubleshooting challenges, and limited visibility for users. Addigy Assist intends to resolve these challenges by providing a seamless onboarding experience for new devices and employees that integrates smoothly with macOS.
“Many onboarding systems are either overly complicated or inflexible, demanding significant time for setup and ongoing maintenance. This leaves end users feeling frustrated and frequently reaching out to IT for assistance,” stated Tim Pearson, Partner at CreativeTech. “With Addigy Assist, everything is straightforward. The initial setup was completed in under 10 minutes, allowing us to be ready instantly and ensuring a seamless experience for employees right from the start. We’re now more efficient, seeing fewer help requests, and leaving a positive first impression on new hires.”
Addigy Assist focuses on minimizing friction in Mac deployment for IT teams by automating repetitive tasks and offering real-time updates on setup progress. Additionally, the tool supports customization, which can be particularly advantageous for MSPs seeking to tailor onboarding workflows for various clients or regulatory contexts.
“Addigy has continually aimed to create solutions that simplify Apple device management for all users. With Addigy Assist, we not only enhance the Mac setup process but also provide an experience that feels authentically Apple,” remarked Jason Dettbarn, Founder & CEO of Addigy.
Key features included with Addigy Assist:
- Apple-native UI: Crafted to resonate with macOS for a user-friendly experience.
- Multi-tenant scalability: Empowers IT teams and MSPs to manage deployments across multiple clients or locations.
- Real-time progress updates: Keeps users informed throughout the setup process.
- Automated workflows: Minimizes manual tasks to expedite device deployment.
- Smart prompts: Addresses common setup issues like low battery or network connectivity.
- Custom branding: Allows organizations to personalize the onboarding journey.
Addigy Assist is now available for IT teams and MSPs aiming to enhance their Mac deployment processes.
