Apple @ Work: Key Device Management Features Introduced in iOS 18.1

As Apple embraces a “rolling thunder” approach to new features within iOS 18, continually releasing enhancements over time, it has similarly expanded its enterprise tools. The release of iOS 18.1 introduces significant updates for Apple IT administrators regarding device management.

About Apple @ Work: Bradley Chambers oversaw an enterprise IT network from 2009 to 2021. Drawing on his experience in deploying and managing firewalls, switches, a mobile device management system, enterprise-grade Wi-Fi, thousands of Macs, and iPads, Bradley will share insights on how Apple IT managers deploy Apple devices, build supportive networks, train users, recounts from the IT management trenches, and suggestions for Apple on how to enhance its offerings for IT departments.

MDM can disable RCS messages

With the release of iOS 18.1, Apple IT administrators can now restrict users from sending or receiving Rich Communication Services (RCS) messages. This enhances communication management within enterprise settings that demand stricter messaging controls.

MDM can manage writing tools and mail summarization

Administrators are now equipped to manage access to Writing Tools and Mail summarization features rolled out in iOS 18.1. This ensures users have reliable access to these productivity features or can restrict access as needed, based on corporate policy.

Messages app restriction can no longer be bypassed using ShareSheet

Addressing prior workarounds, iOS 18.1 has plugged a loophole that allowed bypassing the Messages app restriction via ShareSheet. Now, when Messages are restricted, users cannot share content using this app, thus strengthening adherence to company protocols.

Users can no longer deactivate per-app VPN

This update prevents users from disabling per-app VPN connections, ensuring all application-specific data is channeled through the VPN as required by the organization’s device management policies. This bolsters security through consistent VPN utilization.

MDM can disable the ability to record phone calls

iOS 18.1 enables Apple IT administrators to restrict users from recording phone calls for privacy, legal, or compliance reasons. This feature reinforces stricter call recording policies across managed devices.

MDM can disable the ability to hide apps

Administrators now have the capability to prevent users from hiding apps, which is crucial for ensuring visibility of all installed applications for compliance. Additionally, this update offers the capacity to block users from locking apps, further ensuring app visibility and accessibility.

Wrap up

With iOS 18.1, Apple has continued its strategy of gradually introducing new capabilities, providing significant updates for users and enterprise IT administrators alike. The enhanced MDM functionalities highlight Apple’s commitment to improving device management and security within business environments. Features like governing RCS messages, restricting call recordings, and managing per-app VPN usage offer IT departments more precise control over their devices.

As Apple maintains its “rolling thunder” strategy for iOS and macOS enhancements, IT administrators can anticipate further innovations that will meet the evolving needs of enterprises. The advancements in iOS 18.1 signify progress in empowering admins to secure and optimize device management.

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