A CLASS action lawsuit settlement is issuing payments to customers impacted by a violation related to robocalls.
The settlement will aid customers who were targeted by automated phone calls.
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UnitedHealthcare has committed to pay $3.49 million following a class action lawsuit.
The lawsuit alleged that the health care provider violated the federal Telephone Consumer Protection Act (TCPA).
It was claimed that UnitedHealthcare made calls to consumers regarding its Optum HouseCalls program that did not comply with TCPA regulations.
The calls utilized an automated or prerecorded voice to redirect customers to a number unrelated to any UnitedHealthcare member or planholder.
The calls occurred between October 12, 2019, and February 10, 2025.
The lawsuit asserts that UnitedHealthcare did not obtain consent from the consumers it contacted, constituting a violation of the TCPA.
The plaintiffs allege that they received calls concerning the Optum HouseCalls program despite not being members of UnitedHealthcare.
Optum, a division of UnitedHealth Group, offers health services, including the HouseCalls program.
This program arranges for healthcare professionals to conduct annual wellness checks at a member’s home.
While UnitedHealthcare did not admit liability, it has agreed to pay the settlement to resolve the lawsuit.
As part of the UnitedHealthcare settlement, qualified members will share equally in the net settlement fund.
Those who submit a valid claim form can expect a payout between $50 and $125.
The exact amount will depend on the total number of claims received and various deductions.
The deadline to exclude oneself from the settlement or object is April 25, 2025.
The final approval hearing for the UnitedHealthcare robocalls settlement is scheduled for July 10, 2025.
Class members must file a valid claim form by April 25, 2025, to be eligible for settlement benefits.
Individuals who received the illegal calls from UnitedHealthcare regarding the Optum HouseCalls program between October 12, 2019, and February 10, 2025, can qualify for payment.
Claims must be submitted under penalty of perjury.
Those filing false claims may face significant consequences.
Submitting a fraudulent claim could also negatively impact other eligible Class Members.
